Insights
Total Performance Leadership Insights: weekly thinking on leadership, culture, search and succession from 30 years advising boards and CEOs.
Why Inclusive Cultures Consistently Outperform
By Rob Andrews Most organizations say they are good at spotting talent. They say they know who their high-potential leaders are. They say they…
Excessive Service Worker Turnover is a Systems Problem, NOT a Workforce Problem
By Rob Andrews Here’s the truth. Service worker churn is rarely a mystery. It is usually a system failure. And two systems drive most…
Why Most Boards Underperform and Why 2026 Is the Year to Fix It
By Rob Andrews, focusing on strategies for Improving Board Performance in 2026. If you spend enough time in boardrooms of any flavor, whether public,…
Cross-Functional Collaboration: Real Alignment as the Ultimate Force Multiplier
Every organization says it wants cross-functional collaboration. Very few actually mean it. Many leaders see meetings or a shared Slack channel as the definition…
Why Organizations That Chase Money Make Less, and Those That Build Principle-Driven Cultures Make More—A Lot More! Part 2.
TPL: The Operating System That Makes the Profit Paradox Repeatable The Profit Paradox explains why principle-driven organizations outperform. Total Performance Leadership (TPL) is how…
The Profit Paradox in Law Firms
Law firms are filled with exceptionally smart, hardworking people doing complex work under constant pressure. They are also, paradoxically, among the most difficult organizations to lead. Ask…
Purpose Isn’t a Poster on the Wall: A Conversation with Roy Spence
Every once in a while, you have a conversation that does not feel like an interview. It feels more like two people circling the…
Why Most Boards Underperform and Why 2026 Is the Year to Fix It
By Rob Andrews, focusing on strategies for Improving Board Performance in 2026. If you spend enough time in boardrooms of any flavor, whether public,…
Stop Giving Speeches: Use VLD Actually to Enroll Your People
By Rob Andrews, discussing the importance of leadership communication. If you’ve ever nailed a town hall, felt great walking off the “stage,” and then…
Why the Smartest Companies Prioritize Leadership Attributes Over Résumés
If you want to know why so many companies struggle to identify great senior leaders, here’s the uncomfortable truth: most organizations are measuring the…
The Genius of Peter Drucker’s Elegantly Simple Principles
Every now and then, someone comes along who explains the world so clearly that you wonder why the rest of us insist on taping…
8 Hours Reset the Compass: Why Leaders Are Hungry for Organizational Health
This week, I had the privilege of delivering a two-day, eight-hour executive education course through the Center for Professional Education at The University of…